Think you know – awareness video

This is a video first published in 2009 by CEOPs Thinkuknow for there education programme that helps children to understand what constitutes personal information.

The assembly enables children to understand that they need to be just as protective of their personal information online, as they are in the real world.
It also directs where to go and what to do if children are worried about any of the issues covered.

You can learn more and find great resources here:


Reporting to CEOP

When should I report?

If you’re worried that your child is being groomed online or sexually exploited you should report your concerns to CEOP.

It is not always easy to spot the signs of online grooming and sexual exploitation so if you have any concern at all about someone your child is in contact with, you should get in touch.

You should always report if your child is or has been in contact with someone who is:

  • Chatting online to your child about sex
  • Asking them to do sexual things on webcam
  • Asking to meet up if they’ve only met them online
  • Requesting sexual pictures
  • Forcing them into sexual activity
  • Making them feel unsafe

CEOP is a command of the National Crime Agency and can investigate what is happening – with the assurance that the safety and wellbeing of your child is paramount at all times.

If you are concerned that your child is in immediate danger, call 999. 

How do I make a report?

You can make a report to CEOP using the CEOP Safety Centre.

You will need to complete an online form which will ask you for your contact details and information about what has happened. It will ask:

  • What happened?
  • Who did it happen to?
  • What do you know about the suspect involved?

You should complete the form as fully as you can but don’t worry if you don’t have all of the details.

Do I have to give my name?

When completing a CEOP report you are reporting suspicions of crime to law enforcement so we can’t receive anonymous reports.

If you want to discuss your concerns with someone first then call the NSPCC Helpline on 0800 800 5000

Who receives the report and what happens next?

All of the reports are first reviewed by child protection social workers. They will:

  • Read the report and assess the risk to your child
  • Look to make contact with you to discuss next steps
  • Give safeguarding advice and support

Support your child

It is important to remember that it can be difficult for a child to come forward and tell an adult what has happened to them – they are often embarrassed, fear adults won’t understand , scared they will get into trouble or that adults will over react. Ensure you tell your child that whatever has happened, it is not their fault and you are on their side.

Finding out your child has been sexually abused can be a traumatic experience. You may need additional support to come to terms with what has happened to your child.


​MovieStar Planet

MovieStarPlanet is an online game with a social networking aspect, which is popular with 8-13 year olds.

The game allows children to customise a movie star character and explore a virtual world with a movie star theme. Children are able to make animated films, design art-books and play online games. The social networking aspect of the game allows users to use chat rooms to make contact with other users. There are a range of safety features and advice available.
There has been a few news reports of sex offenders using the website to groom children so if you do allow your child to play this game the best advise is to check there account talk to them about the stuff listed below and you be in-control of any password they use on the site and just check their accounts and if they have other social media make it a rule not to add anyone from the game on any other site/app.

No minimum age

MovieStarPlanet is a site primarily aimed at children aged 8-15 years.

As part of MovieStarPlanet’s child safeguarding policy, they do not condone the use of the site by adults (those over 18 years), except for parents or those with a professional interest.

Safety advice

Social skills:

Ask About Online Life

Ask your children about their online life just as you ask them about their day at school. For children, the two worlds are interconnected and equally important.

Interpreting Online Messages

Help your children understand the difficulties in interpreting messages online – where you have no body language, facial expressions or tone of voice to guide you.

Communicate Clearly

Show your children how to communicate without misunderstandings. Don’t write in anger. Show them how to say no, stand their grounds respectfully, and how to avoid conflicts.

Resolve Conflicts

If online misunderstandings do arise, help your children resolve these conflicts. This is a very important skill online, and here children often needs adult guidance. If you know the other child in real life, involve the parents and have a conversation face-to-face.

No Bullying

Support a culture of inclusion and being nice. Follow and support the rule: “If you don’t have anything nice to say, don’t say anything”.

Be a Role Model

Children do what we do, not what we ask them to do. It is important that we, as parents, act as role models for children in relation to positive online behaviour. Children notice how their parents use online technologies and they take after this. Positive parenting includes teaching children how to behave in the online world. See the section ‘Understanding The Internet’ below for further information

Online Purchases

Your child can learn about money from earning, saving and using the in-game currency, the so-called StarCoins. However, make sure that you as a parent are part of the payment process when you decide to use real money.

Understanding The internet:

Make Clear Rules

Make clear rules according to your child’s age/maturity, especially rules about how to make new friends online. For instance: Should it only be children that you and your child know in real life? Or can it be other children as well, if you as parents say okay? Explain that, given the nature of the internet, we can never be sure who is on the other end.

Know How to Report

You can report another user or report inappropriate content to MovieStarPlanet’s Support and Safety team. You can also delete inappropriate comments from your child’s page as well as block other users. Find out how here.

Be Anonymous

Explain why it is important to not reveal personal information (name, phone number, address, etc.)

Make a Safe Password

Help children make a safe, hard-to-guess password and protect their user. Children who say they have been “hacked” (this is the term they use) have either shared their password with a friend, their password has been too easy to guess, or they may have forgotten to log out from a school or shared computer, or a computer in another public place. In these cases, the owner of the account will face the consequences of any inappropriate behaviour undertaken on their account.

Explain Anonymity

Talk to your child about pros and cons of not always knowing your online friends in real life. It can be fun and part of growing up to experiment with different personalities, but it can also lead to misunderstandings and conflicts.


Children have embraced the culture of sharing images online. Some of our games have a photo share feature that allows users to upload still images. All photos are pre- and post-moderated. This means that before a photo is uploaded, it is reviewed by a trained Moderator for breaches of the rules. Photos that violate these rules are rejected and will not appear in the game. The photos that are uploaded are also reviewed by Moderators as a means of checking comments by other users. It is important to always ask permission before taking or sharing photos of others online. Explain to your child that we must always respect a ‘No’. All users have to read our rules for photo sharing prior to uploading photos.

Age requirement

There is also information page on Safety HERE

As always if you found this guide useful click share and if you think it could be improved get in touch with us!


Kayleigh’s Love Story Film

The Case

Kayleigh Haywood was a 15-year-old schoolgirl from Measham in North West Leicestershire who received an unsolicited Facebook message from a man she did not know on Saturday 31 October 2015. Kayleigh replied, and during the following 13 days she was groomed online by the man, 27-year-old Luke Harlow, who lived in nearby Ibstock. After an exchange of 2,643 messages Kayleigh finally succumbed to Harlow’s request that she spent the evening of Friday 13 November with him at his flat, and, at his instigation, she told her parents that she was spending the night with a schoolfriend.

The following day, she text her mother asking to spend another night with her “friend”, and during that Saturday evening Harlow invited his next door neighbour, 28-year-old Stephen Beadsman, to join them in his flat. Having been plied with drink throughout the weekend and sexually assaulted by Harlow, Kayleigh was ultimately held against her will that Saturday night. When she tried to flee in the early hours of Sunday morning, November 15, she was chased by Stephen Beadman, who raped and murdered her, and left her body in a farmer’s field.

Following a major investigation by Leicestershire Police, Harlow pleaded guilty to grooming and sexually assaulting Kayleigh, and to charges that he attempted to groom two other teenage girls. For his part, Beadman pleaded guilty to raping and murdering the schoolgirl.

But both men denied having held Kayleigh against her will, and following a trial at Nottingham Crown Court in June 2016 they were both convicted of this offence.

Harlow was sent to prison for 12 years, and Beadman was sentenced to life, with a recommendation that he must serve at least 35 years before he can be considered for release.

The Film

Kayleigh’s Love Story tells the events of the last two weeks of Kayleigh’s life, from the moment that Harlow got in touch with her to the moment that she was killed by his next door neighbour.

The multiple award-winning five minute film was made with the support of Kayleigh’s family by the Force’s Communications and Engagement department in association with Affixxius Films of Loughborough which produced and directed the film. Shot over five days with a professional cast in February 2016 on location in Loughborough and Nottingham, the film is a harrowing warning of the dangers of talking to strangers online, and was made to raise greater awareness among children and adults of this growing threat to public safety.

Having made the first “cut” of the film, it was shown over the following two months to more than 250 experts in the field of child protection and film production and classification throughout the UK, and re-edited to take account of the advice and suggestions provided by those specialists.

Once completed, the film was shown first to Kayleigh’s parents, then to her close friends, and then, before the school summer holidays of 2016, to children in six schools in North West Leicestershire with the agreement of their parents and teachers.

Public screenings for adults throughout Leicester, Leicestershire and Rutland followed during the summer of 2016.

School Screenings

From 21 September 2016, a major roll out of the film began in schools throughout Leicester, Leicestershire and Rutland, involving a team of specially-trained Police Community Support Officers screening the film to children aged 11 and above. All these screenings took place with the agreement and active support of teachers and parents, and involved the PCSOs discussing the dangers of onl.ine and the issues the film raises with groups of no more than 30 children at a time. By the end of March 2017, the film had been screened to a total of 55,000 schoolchildren across the force area in more than 1,100 separate screenings.

As a direct result of these screenings, more than 40 children approached the police to make “disclosures” which, in some cases, has led to active investigations into those suspected of committing offences against children.

Whilst these screenings were taking place, the film was released under embargo to all police forces in the UK who were encouraged to start a similar programme of school screenings.

The Film Online

On 3 January 2017, with the programme of school screenings nearly completed, Kayleigh’s Love Story was released online on YouTube and on the Force’s Facebook site by Leicestershire Police. It went viral within a day.

The Statistics

Since the film went live online on 3 January 2017 it has been viewed an estimated 35 million times by people in every country in the world. Comments, praise and questions have been received by Leicestershire Police from around the world, and rarely a week goes by without a request for someone form the force to present the film to a group, organisation or at a conference about children protection. Presentations have been given to scores of different organisations and international conferences.

The Awards

Kayleigh’s Love Story has won seven film awards:

EVCOM: Platinum Award for best in awards film, 2017 EVCOM: Gold award in the Social Media category,2017 EVCOM: Silver award for Laures, 2017 EVCOM: Bronze award for Charity and Not for Profit category,2017 ROYAL TELEVISION SOCIETY MIDLANDS: Gold Award, Best Promotional Programme, 2016 DRUM CREAM: Best Digital: Online Video/Film/Viral Advert or Campaign, 2016 EVCOM: Bronze, Social Screen category of the Clarion Awards

The CEASE Campaign

Kayleigh’s Love Story is the centre piece of our ongoing campaign to tackle child sexual abuse and exploitation. The campaign – CEASE (commitment to eradicate abuse and sexual exploitation)- is a major multi-agency campaign that was launched in February 2016 by the Police and Crime Commissioner and involves schools of different agencies.

Central the campaign is the aim of raising greater public awareness of CSE and we want everyone to play their part by making a commitment that such abuse and exploitation of children will not be tolerated and help spot the signs to prevent young people coming to harm.

In memory of Kayleigh and to protect all of our children, please pledge your support to help stop this appalling crime which sees vulnerable young people deliberately targeted and preyed upon. We all have a responsibility to help tackle it.


Snapchat is an ephemeral messaging app that is popular with teenagers which allows them to share user-generated photos, texts and videos, ie ‘snaps’.

Once a ‘snap’ is sent to someone else, it can last on the screen of the receiver for a matter of seconds before disappearing. There is also a feature called ‘Snapstory’ where you can put your ‘snaps’ on your ‘story’ for more than one person to see for 24 hours.

Safety advice/tips

Manage your privacy settings.
The default “My Friends” privacy setting allows Snapchatters to
send and receive media from only Snapchatters they have added
to their friends list. We recommend that any child using Snapchat
does not change their privacy setting from “My Friends” to
“Everyone.” For more information, visit Snapchat Support.

Create an account.
Snapchat’s for everyone, not just for teens! Parents might find that
creating an account gives them a new and fun way to
communicate with their kids. You can learn more about getting
started by visiting here.

Personal Information.
Remind your kids to be careful about sharing any personally
identifiable information. Information like phone numbers, home
addresses, and financial and medical information should never be

Saving Snaps.
Even though Snaps aren’t saved by default, it’s always possible for
someone to save a Snap before sending it, or for a Snapchatter on
the receiving end to take a screenshot. One can even take a
picture of a Snap with another camera or use other tools to save a
copy. It’s important to remind kids to never send Snaps that are
illegal, could get them in trouble now or in the future, or would be
embarrassing if seen by people like grandparents or college
admissions officers.

Protect passwords.
Like all services, make sure your kids have a strong and unique
password, and they don’t share it with anyone. They should also
enable two-factor authentication, for an additional layer of security. If
someone else has your teen’s password, it’s possible for the other
person to impersonate your teen or compromise your teen’s account.
For more information, click here.

Device-level controls.
Android and iOS operating systems offer parental controls for mobile
devices. Use these to manage your child’s phone usage as needed.

Keeping it real.
Snapchat is a service designed for your real friends, but there are still
ways for your kids to find people they don’t know (such as finding
Snapchat usernames or Snapcodes on other services). Remind your
kids that it’s not safe to meetup with a person they meet online.

Bullying violates Snapchat’s Community Guidelines and is not
tolerated on the platform. Make sure to talk to your kids about why
bullying is wrong. Also remind them to talk to you or any other trusted
adult if they are ever on the receiving end of bullying or unwanted
content. For more advice on talking to your kids about cyberbullying,
click here.

Aside from violating Snapchat’s Community Guidelines, teens need to
know that storing or exchanging nude or sexually explicit images of
anyone under 18, including themselves, can be a serious crime. For
more on this, click here.
Please see Snapchat Support for more information.

Safety tools

Delete and block friends

To delete a snapchatter who you’re friends with, follow the steps below: 

  1. Tap your Bitmoji in the top left-hand corner of the Camera screen. This will take you to your Profile screen.
  2. Tap “My Friends”.
  3. Enter the Snapchatter’s name in the search bar.
  4. Press and hold their username and tap “Remove Friend”.

By default, only friends you’ve added on Snapchat can contact you directly or view your Story. However, if you select “Everyone” under “Who Can Contact Me”, even Snapchatters you haven’t added will be able to send you Snaps and Chats. Customise your privacy settings here.

Follow the steps below to block a Snapchatter who you’re friends with.

*If you block a Snapchatter, they will no longer be able to view your Story or send you Snaps and Chats.

  1. Tap your Bitmoji in the top left-hand corner of the Camera screen. This will take you to your Profile screen.
  2. Tap “My Friends” on the profile screen.
  3. Tap their name.
  4. Tap the gear icon below their name and select “Block” to prevent them from sending you Snaps or Chats and viewing your Story.

To block a Snapchatter who has chatted you, follow the steps below:

  1. Swipe left on the name of the Snapchatter who chatted you to open the Chat screen.
  2. Tap the blue bar icon (three blue lines).
  3. Tap “Block” to prevent them from sending you Snaps or Chats and viewing your Story.

To block a Snapchatter who has added you, follow the steps below:

  1. Tap “Added Me” on the profile screen.
  2. Tap their name, then tap the gear icon next to their name, or simply swipe left on their name
  3. Press “Block” to prevent them from sending you Snaps or Chats and viewing your Story.

You can find more useful tips in the list below:

  • Privacy settings: Only those who you add as friends can view your snaps. If someone who you haven’t added sends you a snap, you will get a notification, but you have to add them as a friend to see what they sent you. You can change who can see your snaps by changing your privacy settings.
  • Reporting: If you experience harassment, or bullying, you can report inappropriate snaps.
  • Location: Locations in Snapchat are shown in Snap Maps, there are three options for who can see your location; only me, select friends and my friends

13 years +

To be eligible to sign up for Snapchat, you must be at least 13 years old.

As always if you found this guide useful click share and if you think it could be improved get in touch with us!

5 Ways to Make YouTube Safer for Kids


Children love YouTube. Whether they’re watching funny videos, learning new stuff, or uploading their own creations, they can stay busy on the popular channel. But not everything about YouTube is fun and games.

Here are five ways to make YouTube safer for kids.

Turn on Restricted mode: It’s kind of hard to find, but YouTube has a Restricted mode that will help screen out potentially mature content that you may prefer not to see or don’t want others in your family to see.
To enable this scroll to the bottom of any YouTube page and you will see the Restricted mode option.
here is a video on how to do this:

Subscribe to channels: Encourage your children to subscribe to their favorite channels rather than hunting around on YouTube for the latest ones from a specific creator. Subscribers are notified when a new video is uploaded, plus all their channels are displayed in My Subscriptions, making it easier, and faster, to go directly to the stuff they like. We highly recommend on choosing subscriptions together.

Upload with extreme caution: Monitoring what your children see on YouTube isn’t nearly as important as keeping an eye on what they upload to YouTube. You should NEVER  allow your children to upload videos unsupervised or videos that you haven’t watched.This is a good time to sit down and have a conversation with your children about what they should and shouldn’t share on YouTube

Post in private/unlisted: When you click the Upload button, you’re given the option of making videos public (the default setting), private, or unlisted. Making them private mean you can still invite friends and family to see them by adding the appropriate Google Circles to the Share to box or plugging in email addresses. Or you can upload them as unlisted meaning that only people you give the link to can see the video. Again we strongly recommend you check any content your children upload and check who its shared with.

Use YouTube Kids app on phones/tablets: The YouTube Kids app is designed for curious little minds to dive into a world of discovery, learning, and entertainment. The app is easy to use and packed full of age-appropriate videos, channels and playlists. YouTube Kids features popular children’s programming, plus kid-friendly content from filmmakers, teachers, and creators all around the world. You can get the app on any Android or iOS device it is free!

As with all our tips nothing is ever 100% safe so always keep an eye on what your children do online!

If you think this could be made better, or have a helpful tip to share get in touch with us here


What is it? is a video community that allows you to create, share, and discover short music videos. Videos can be up to 15 seconds, and by combining many of the attributes of Vine (looping video app) and Instagram (custom photo filters) and layering on popular music.

Users must be 13+

The risk?

There has been a large number or reports about the dangers of this app by schools, newspapers and even the police. Children have been asked to send indecent images via the app and even groomed on the app. A UK newspaper discovered that two police forces in the UK – one in the West Midlands and one in Merseyside – have launched separate investigations into messages on the app. One has closed the case as the app is based in the US, while the other is ongoing. One officer in the USA said
it is a paedophiles dream

Anyone with children using the app please speak with your children about the dangers of being online.

How to make it safer

Step one load the app and then click the profile icon in the bottom right comer of the app:

Then when on the profile press the settings icon in the top right corner of the app

Then you will be promoted with two option click on settings

Now you need to turn on the following options:

This will make the account safer but nothing is ever 100% safe and in our opinion this app is very dangerous and should NOT be used without parental monitoring